Orders that have been placed cannot be modified, however, we invite you to place a second order with a comment of your previous order number, so as to have both orders delivered at the same time.

yes, you need to create a user id to log onto the site, and remember to include your postal code so as to see if you are located within the delivery area parameters.

Yes, the order must be a minimum of 50$ before taxes and fees.

Yes, so long as you are located within the delivery area parameters, and the fees will be determined basded on the zone you are located in. if, however, you are not located within an of the zones (i.e.: outside of the delivery area paramaters), we invite you to pick up your order, fully prepared, at our customer service counter.

No, the site is functional 24hrs a day, every day of the week, however delivery hours may vary based on when the order is placed.

We strongly urge you to verify your order upon delivery.
if upon delivery, an item is not to your satisfaction, the delivery-person will take back the item, and you will be *refunded for that item on your credit card.
if you request a refund after the delivery has been made and accepted, you must then bring the item back to the milano store with your receipt.
**refunds should be processed within 24-48hrs, and appear on your credit card within a delay of 1 to 5 business days (depending on your financial institution).

Yes, once you have created an account, you must register your credit card number.

For the time being, only major credit cards are accepted (i.e.: mastercard, visa)

When we prepare your order, all items that require temperature control will be collected last and will be kept at a safe temperature at all times untilthey are delivered to you.

Once the order has been accepted and payed, the amount should appear on your card within a delay of 1 to 5 business days (depending on your financial institution).

For all other questions, please communicate with us by e-mail or through our customer help line at [email protected] or 1-833-milano2 (645-2662)